FAQ’s

Regular maintenance for Air con unit to function effectively.

To have cleaner & healthy air flow.

Quality air circulating in the house which is free from germs & bacteria.

This also helps to save on utility bills such as electricity as it will not be using extra energy to work (overheating problem).

Ideally every 3months for Residence unit and Monthly or Bi-monthly for Commercial premise.

  • Hassle-free from remembering schedules of servicing.
  • Warranty coverage during the Valid contract.
  • Regular service & inspection to get efficiency air coolness throughout its year of service.
  • Routinely replace or clean its filters, vacuum drainage and checking all parts.
  • Reduce water leakage problem.
  • Prolonged the life span of the Air conditioner.

For more info, please contact us 6659 0555 / 90111005

Yes, Call us if it is under 24 hours so we can avoid sending technician onsite to an empty house and to avoid unnecessary last-minute change cost. We can accomodate changes up to 2 times, but if you have special circumstances we are willing to be flexible.contact us 6659 0555 / 90111005

Running an air conditioner consistently and high usage tends to cause cooling coil dirty & choked. It causes water leaking & insufficient coolness. Chemical overhaul process of cleaning the internal components of an air conditioner with chemicals. The process involves dismantling the internal parts, including the evaporator coils, filters, and condenser, thoroughly wash.

For more info, please contact us 6659 0555 / 90111005

There are several reaons that causes not cold enough;

  1. Dirty Filter
  2. Aircon temperature set too high
  • Area capacity for aircon cooling is too huge (i.e. air con unit is undersize, BTU capacity not equivalent to the need of the room area)
  1. Thermostat is faulty
  2. Not enough compressor gas
  3. Refrigerant leakage
  • Components of aircon may be faulty

*BTU – British Thermal Unit

A dirty or blocked air filter, which causes restricted airflow to the evaporator coils. The coils can freeze, causing water to spill out of the condensate drain pan.

Or a crack in the condensate drain pan that allows water to leak out of the condenser.

Or Overheating problem.

For more info, please contact us 6659 0555 / 90111005

The dirt & blockage can affect the cooling efficiency, overheating compressor and higher electrical consumption. Ideally once a year to chemical wash condenser. It’s depend to the environmental condition.

A dirty or blocked air filter, which causes restricted airflow to the evaporator coils. The coils can freeze, causing water to spill out of the condensate drain pan.

Or a crack in the condensate drain pan that allows water to leak out of the condenser.

Or Overheating problem.

For more info, please contact us 6659 0555 / 90111005

Calculation of cooling capacity for a room: estimate of power require for a room.

Area (length x breath) x 65 = BTU/hr

Example: Room (10 ft x 12 ft) x 65 = 7800BTU (minimum require BTU)

You may spot some water around the evaporator coil of the air conditioner (fan coil) unit. It’s quite normal due to condensation of the evaporator coil. If you spotted an abnormally big amount of water leaking from the fan coil.  This is really an aircon leaking water problem.  

What causes – it may be ;
  • drainage pipe is dirty or blocked;
  • drainage pipe not properly installed
  • refrigerant level is too low

Pressure testing work is a process to identify the Air con gas leakage area. It is done when there is a suspect of gas leaking, like example after topping up refrigerant gas but it still not cold or gas pressure reading is still very low after being top up. This is the sign of gas leaking in the system.

Pressure testing work will help to identify which is the leakage area. Normally high pressure is induced into the condenser, fancoil and refrigerant piping to identify where is the leakage. Further repair work will be quoted once identify the leakage area.

This work will not be able to rectify the faulty but it’s a necessary process to define the scope of repair. Our Pressure test are unable to pinpoint the leakage location but only identify the leakage section of refrigerant system

Seek help on this issue, please contact us 6659 0555 / 90111005

This is due to the surrounding smell of the environment which is being absorbed into the aircon unit. Thus, advisable to have regular Air con cleaning & service.

The cause of the indicator light blinking / flashing, there is a fault with the air conditioning system. It might be component /spare part faulty. To avoid any further damage to the Air conditioning, advisable to get a qualified technician to diagnose & repair the fault.

Need assistance or qualified Technician? Please contact us 6659 0555 / 90111005

Noise from outdoor Condenser or indoor fan coil, likely cause by;

The aircon evaporator coil may be dirty.

Loose component in the air conditioning system.

Faulty parts in the air conditioning system.

Faulty motor bearings (ie Spare part- fan motor or Swing motor).

Abnormal gas pressure in the air fan coil pipe may also cause noise.

There is a fault with the electronic circuit board. The circuit board controls the operation of the indoor fan coil. The faulty PCB “Printed Circuit Board” causes to lose its operational control. Thus, a repair or replacement PCB is needed.

Please contact us 6659 0555 / 90111005 for more details.

It’s NOT advisable to do that on your own as a lot of dismantling is required. If not done properly, it may damage to the system and other problems may occur.

Consider the areas required for air conditioning.

Consider the cooling space and power required.

Determine the brand and type of aircon you desire. For example, the aircon servicing efficiency.

Consider your budget.

Can arrange for Site survey (FOC) & quote, please contact us 6659 0555 / 90111005

Usually, new aircon warranty is covered by Manufacturer for 1 year on Spare parts and 5 years on it compressor

We provide free of charge on site survey by expert.

We give Good advice on running piping etc.

Give advice on cooling capacity (BTU) that meet your need.

Recommend Good model of brands that suit your budget.

To arrange for site survey: Please to call 6659 0555 / 90111005 or email us at info@skyzone.com.sg for more information.

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